Managed Network Services

Telstra managed network solutions

Is your network management agile enough?

Staying on top of your IT resources can be a challenge—one that you don’t have to take on your own. Telstra’s network management services can help. 

What is Managed Network Services?

We offer fully managed end-to-end network infrastructure and services that can help improve business application performance, enhance user experience, and gain greater control and visibility into your network environment in a scalable, secure manner.

Key features

Three levels of 24X7 proactive service management tiers

A range of service tiers available to suit your needs. Proactive management ensures monitoring and management of incidents, alarms, and network devices 24X7 on a proactive basis.

Co-Managed Network Deployment Model

Have the option to extend limited management control—you can make simple network operations and devices changes on your own through an online dashboard, while we manage the more complex aspects. (Available to Cisco Meraki products)

Build the unique network management solution you need

Pick and choose among value-added and professional services you need to meet your unique business requirements.

Third-Party Carriage Connectivity Management

Bring in your own circuit providers (non-Telstra) along with a Telstra-delivered network service management solution. We’ll proactively monitor the circuit and log faults with the provider. (Available to Managed SD-WAN technology only)

Online reporting tools via the Telstra Connect customer portal

Stay in control and make better network decisions through a number of network performance reports, providing insights into network availability, usage trends, and performance.


Greater cost control and financial efficiency

With Telstra managing your network, your resources can be refocused on higher-value activities, such as driving IT as a strategic business asset. You can also save on hardware replacement, installation, implementation, and maintenance costs.

Stay focus and enjoy peace of mind

Enjoy peace of mind with service availability and incident response governed by stringent service levels, giving you assurance of quick restoration.

Best-of-breed technology and innovation

We offer agile, scalable, and cloud-based MNS technology including Managed SD- WAN and adaptive technical consultancy services and solutions.

Highly experienced global support and network analysis

Our experienced account and service delivery teams will work with you to design and build your networks, provide simplicity and mitigate risk. In addition to our customer service help desk, we also provide on-site support governed by agreed service levels.

Explore Managed Network Services

Illustration of network management through SD WAN

Managed SD-WAN

Improve business agility and performance across your wide-area network (WAN) with software-defined solutions tailored for your organisation.

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Customer connected to data sources and information

Managed Wi-Fi

Seamlessly and securely connect people, processes, data and things, transforming an access technology into a key business enabler.

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network performance illustration

Managed Router

Simplify the management of routing equipment for all your sites and boost end-user experience and application response in your wide-area network (WAN).

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Worker conferencing on laptop illustration

Managed Switch

Improve local area network (LAN) reliability and performance with consistent design and management of switches between offices.

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Network performance dashboard illustration

Managed Firewall

Customer premise firewall management enables remote access for travelling and remote working users via policy applications and intrusion detection and prevention.

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More about Managed Network Services

Zero Preventable Downtime: Modernising the Service Management Framework

Read article

Creating a cultural shift to mitigate the cost of network downtime

Read article

Telstra Managed Network Services Factsheet

Download factsheet

Why Telstra

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Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,00km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Dyn’s Internet Intelligence.

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Expertise to match your business needs

Draw on the experience of our global experts and business partners who can help you build complete integrated solutions, whatever your requirements.

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Technology investment to lead innovation

Benefit from our ongoing strategic investment in our networks and technology, which has seen us integrate SDN capabilities throughout our global network.

End-to-end view for better performance

As a network operator and services provider, we can give you more visibility of your IT systems and structures. We can also make managing your IT simpler by offering technology and services as a complete, integrated solution with one port of call for support.