Voice & Mobility Solutions | Telstra International

Improved experience at your fingertips with Voice

Connect with the world’s fastest growing markets and empower your global business with Telstra’s Enterprise Voice solutions.

How can we help you?

Click on the tabs below to find out more about Telstra Enterprise Voice solutions.

A converged path to unified communications

Empower your staff with cost-effective collaboration by replacing traditional ISDN lines and starting your journey toward unified communications.

With connectivity delivered through Telstra’s global network over IPVPN and Internet in selected locations, you benefit from reliable, secure network access so your teams can communicate, collaborate and work in the way that suits them best.

Key features

Provision for essential business calls

We enable your team to support various types of call service, including fixed, mobile, emergency, long-distance, voicemail, fax, and interoperability with UC cloud services.

Number porting

Increase your convenience by bringing your numbers with you, porting key numbers from previous suppliers.

SIP trunk channels

We offer the ability to communicate at scale, providing you in multiples of 5, 10 or 100 channels for concurrent calls.

Benefits

Cost-effective collaboration

Enjoy significant cost-efficiency benefits when compared to traditional ISDN CAPEX and OPEX, benefiting from low-cost IP connectivity with no call forwarding costs and affordable, pay-as-you-go pricing.

Enhance business resilience

Enjoy high availability for your SIP Connect service on Telstra’s geographic redundant infrastructure and integration of on-premises devices with cloud-based Unified Communications (UC) technology.

Increased flexibility and scalability

Tailor your communications to your needs by simply porting numbers across regional and global sites where permitted, scaling your number inventory up or down swiftly, and supporting high traffic volumes across modern IP platforms.

Find out more about Global SIP Connect

Global SIP Connect

Global SIP Connect for Resellers

Telstra is proud to do our part

Telecommunications Relay Services

Telecommunications Relay Service (TRS) is a free service that uses a specially trained communications assistant (CA) to facilitate a telephone conversation between a person who has a hearing loss or a speech disability and the person with which they wish to speak.

United Kingdom

Relay UK brings text relay services to allow user to access emergency number 999 on Telstra Global SIP Connect. More information on how to use the service to contact emergency service interpreters.

How can Enterprise Voice solutions help your business?

The Future of Business Connectivity: Navigating the Digital Communication Revolution

Revolutionising Business Communication with VoIP and SIP Trunking

Connecting on the Go: Leveraging Global VoIP and SIP Connect for Seamless Mobility and User Satisfaction

Talk to the world longer, for less.

Communicate and collaborate simply and cost-effectively with your global stakeholders.

Telstra’s Global VoIP solution routes your international calls via our global data network to minimise your costs. We also offer the ability to boost efficiency and optimise your administration by servicing your contact centre customers through Global VoIP Inbound solutions, including Toll Free Services (International or Doemstic Toll free, where applicable) and Direct Inward Dialling inbound (DID) services.

Key features

Performance efficiency

Enjoy great audio qualities, such as no echo or fading, choppy speech, minimal voice delay, with our high-capacity VoIP core network

Support various voice devices

We offer a flexible range of options to enable you to continue to communicate in the way that best meets your business needs.

Online reports on usage and call details

Get more visibility into your organisation since we make it easy to view, manage and understand bills.

Benefits

Reliable global communication

Providing quality guaranteed voice traffic, Telstra Global VoIP combines Telstra’s international network and cables with a single converged network infrastructure

Efficient global connection

Telstra Global VoIP’s geo-routing provides easy access to global users and reduces latencies for improved call quality for international voice calls.

Enhance engagement

Boost employee productivity and customer engagement, including cohesive voice services for distributed teams, improved customer engagement through voice strategies and facilitation of contact center inbound and outbound calls.

Find out more about Global VoIP

Pricing

The GVoIP billing system comprises of three charging components: monthly number rental charges, monthly inbound and outbound call usage fees, and a one-time setup fee (dependent on country offering).

Inbound/ Outbound call usage fee is charged a flat fee for the first 30 seconds. Usage fee will be calculated and charged in blocks of six (6) seconds after the first 30 seconds. Partial use of a six (6) second block is charged as a full six (6) second block.

Get in touch with our team to learn more about each country's call rates.

How could Enterprise Voice solutions can help your business?

The Future of Business Connectivity: Navigating the Digital Communication Revolution

Revolutionising Business Communication with VoIP and SIP Trunking

Connecting on the Go: Leveraging Global VoIP and SIP Connect for Seamless Mobility and User Satisfaction

Register here and one of our Voice and Mobility specialists will contact you with more information