International Voice Hubbing

Connect your global business with the world’s emerging markets

Telstra’s International Voice Hubbing empowers your business to reach further across the world with competitively priced, quality international voice services. It enables carriers and international service providers to deliver international switched voice, data, and fax traffic over VoIP and IPX to more than 200 countries worldwide.

Powered by the Telstra global network, our international voice services give your organisation—and your customers—the ability to enjoy the highest possible quality and reach in more places.

International Voice Hubbing comes with a range of features, including two service levels, international caller line identification, multiple access options, and round-the-clock customer service and support.

Key features

Service levels to suit your needs

Get the service you need with two service levels: Enhanced and Premium. Enhanced service offers price-competitive routing delivered via reliable suppliers. Premium leverages our bilateral voice directs or premium suppliers with comprehensive Caller Line Identification (CLI) coverage and support for roaming.

Caller Line Identification (CLI)

End-users can enjoy more convenience in returning calls with International CLI. Voice traffic is delivered and displayed with standard international codes (‘+’) or international access codes.

Multiple access options

Enable more customers and users with global voice capability serviced through VoIP or IPX, supporting numerous signalling protocols.

24 x 7 customer service and technical support

We complement our international voice services with round-the-clock access to our multilingual technical support and helpdesk. We also proactively monitor all voice platform systems to ensure we help attend to faults as soon as possible.

Benefits

Global network

Leverage our capability for end-to-end points of interconnect, enabling local on- and off-load of traffic with global transportation between territories.

Network reliability

The Telstra network runs with a high level of redundancy in both switching and signalling, protecting your traffic from cable breaks or traffic surges and delivering fast, high-definition voice services.

Competitive pricing

We regularly review our prices to ensure that you get the best value for the services you pay for, while remaining competitive in the global market.

High quality and call completion rate

Our international voice services ensure the highest possible call quality and reach through traffic switches on direct bilateral connections to the destination countries or via quality approved partner routes.

Commitment to fight fraud

Not only do we comply with the ITW Global Leaders’ Forum (GLF) Code of Conduct, i3 Forum, and Intelligent Network (IN) standards, but we’ve also gone beyond our commitment to fraud mitigation by using AI-driven reporting algorithms for proactive detection of traffic patterns.

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Why Telstra

Network for global connectivity

Extensive, fast and reliable network

Connect to new opportunities around the world with a subsea cable network that reaches more than 400,000km – enough to circle the world almost 10 times. You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Oracle Dyn’s Internet Intelligence.

support team for managing products and services

Support every step of the way

Start your unified communications journey the right way with expert advice on creating and managing environments to suit your organisation’s objectives.

Technology innovation

Technology investment to lead innovation

Benefit from our ongoing strategic investment in our networks and technology, which has seen us integrate SDN capabilities throughout our global network.

Getting started

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